Taxpayers face overburdened IRS as filing season opens Monday

By FATIMA HUSSEIN, Associated Press

WASHINGTON (AP) — U.S. taxpayers, brace yourselves because tax filing season begins Monday and you can expect it to be heavier than usual this year. This is due to an overstretched and understaffed IRS workforce, as well as programming complications related to the pandemic.

White House press secretary Jen Psaki said the IRS had “unacceptable backlogs” and she said the customer service people are getting “isn’t what the American public deserves.”

There will be a lot of new issues to go through this year. For example, people who qualify for the child tax credit and who received advance payments throughout the year may get a lower refund than they would normally see.

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